Money SuperMarket has been a prominent platform for comparing pet insurance policies in the UK. Money SuperMarket’s pet insurance reviews are generally positive. Customers appreciate the wide range of options and the ease of comparing different policies. While Money SuperMarket pet insurance seems to be a reliable choice, There are some complaints from users.
Money SuperMarket was founded in 1993 and has since grown to become one of the UK’s leading price comparison websites. Money SuperMarket has established itself as a reliable and comprehensive tool for pet owners looking to insure their pets. It offers a wide range of financial products, including pet insurance. Money SuperMarket pet insurance is known for its user-friendly interface, making it easy for customers to compare policies based on cover levels, vet fee limits, excess, and price. The platform often provides exclusive offers and rewards for users who purchase pet insurance through their site, such as gift cards and cashback.
Note: Money SuperMarket does not offer its own pet insurance policies. Instead, it is a well-known UK price comparison website where you can compare pet insurance quotes from a range of different insurance providers.
How Money SuperMarket pet insurance Works?
Money SuperMarket is a tool to help you shop around for pet insurance from different companies. It’s important to carefully review the details (cover limits, excess, exclusions) of any policy you consider before purchasing it directly from the chosen insurance provider. Using a comparison site like Money SuperMarket can save time by gathering multiple quotes at once and potentially save money by helping you find a competitive deal. They also often highlight exclusive offers or rewards (like their SuperSaveClub or specific provider discounts).
- You provide details about your pet and the cover level you’re interested in.
- Money SuperMarket compiles a list of quotes from different providers based on your information.
- You can compare the policies based on price, cover level, vet fee limits, excess amounts, and provider details.
- If you find a suitable policy, you click through to the provider’s website to purchase it directly from them.
Types of Insurance Compared
You can typically compare the main types of pet insurance policies through their service:
- Accident Only: Covers vet fees only if your pet is injured in an accident. Usually the cheapest and least comprehensive option.
- Time-Limited: Covers each illness or injury for a set period (usually 12 months from onset) and up to a fixed sum. After the time or financial limit is reached for a condition, it’s no longer covered.
- Maximum Benefit (Per Condition): Covers each illness or injury up to a set financial limit. There’s no time limit for reaching the cap, but once the limit for a specific condition is reached, it’s no longer covered, even if you renew the policy.
- Lifetime: The most comprehensive (and usually most expensive) type. It covers conditions up to an annual limit, which resets each year when you renew the policy. This is designed to cover ongoing or chronic conditions throughout the pet’s life, as long as the policy is maintained.
Money SuperMarket pet insurance rates
| Coverage Type | Description | Typical Limits | Average Monthly Price |
|---|---|---|---|
| Accident-Only | Covers injuries resulting from accidents only | Up to £2,500 per accident | From £5.38 |
| Time-Limited | Covers illnesses and injuries for a set period (usually 12 months) | Up to £3,000 per condition | £10-£20 |
| Maximum Benefit | Covers each condition up to a specified financial limit | £1,000-£7,500 per condition | £15-£25 |
| Lifetime | Provides continuous coverage for ongoing conditions with an annual limit | £2,000-£15,000 per year | £20-£40 |
What’s Typically Covered/Not Covered
- Covered: Vet bills for accidents and illnesses (up to policy limits), diagnosing illnesses (consultations, X-rays), hospital visits, prescribed medications, emergency boarding fees (if you’re hospitalised), third-party liability (for dogs), costs related to lost or stolen pets, euthanasia.
- Not Covered: Pre-existing conditions, routine care (vaccinations, check-ups, flea/worm treatment), routine dental treatment, spaying/neutering, cosmetic or elective treatments, pregnancy/birth, cremation/burial.
Money supermarket pet insurance pros and cons
In conclusion, Money SuperMarket is a valuable tool for efficiently comparing a wide range of pet insurance options and potentially saving money. However, it’s best used as part of your research, remembering to check details carefully and potentially looking at direct insurers or other comparison sites to ensure you get the most suitable cover, not just the cheapest price.
Money SuperMarket Benefits
- Ease of Use: Many users find the platform straightforward and user-friendly, making it easy to compare various pet insurance options.
- Competitive Pricing: Customers often mention that Money SuperMarket pet insurance offers competitive quotes, helping them find affordable policies.
- Variety of Choices: The site provides a good range of options regarding cover, excesses, and prices, which helps users find the best fit for their needs.
- Side-by-Side Feature Comparison: The platform allows you to compare not just prices but also key policy features like cover levels (vet fee limits, annual limits), excess amounts, and included benefits across different providers.
- Access to Different Policy Types: You can usually compare all main types of pet insurance (Accident Only, Time-Limited, Maximum Benefit, Lifetime) to understand the cost differences and coverage trade-offs.
- Independence: Money SuperMarket states they are independent and not owned by an insurance company, suggesting the comparisons are unbiased towards a particular provider (though they earn commission or fees from providers when a sale is made).
- Exclusive Offers/Rewards: They sometimes feature exclusive deals from specific providers or offer incentives through programs like their SuperSaveClub.
- Customer Reviews & Reputation: Money SuperMarket pet insurance generally receives positive reviews for its comparison service across various insurance types and has won awards like the Feefo Platinum Trusted Service Award.
Money SuperMarket Complaints
- Not Whole-of-Market: Like all comparison sites, Money SuperMarket doesn’t feature every single pet insurance provider. Some major insurers (like Petplan or Direct Line, according to MoneySavingExpert) choose not to list their products on comparison sites, so you might miss out on potentially suitable options by only using one platform.
- Focus May Skew Towards Price: While features are listed, the prominent display of prices can sometimes lead users to prioritize the cheapest quote without fully scrutinizing the cover details, exclusions, excess structure (especially co-payments for older pets), and the insurer’s reputation for claims handling.
- Quote Variability: Occasionally, the price quoted on a comparison site might differ slightly from going directly to the insurer or using another comparison site, due to different commercial agreements or data updates. It’s often recommended to check more than one comparison site.
- Difficulty in Claims Process: Some users have reported challenges when trying to make claims through the insurers they found via Money SuperMarket pet insurance.
- Customer Service: A few customers have mentioned dissatisfaction with the customer service provided by certain insurance companies listed on Money SuperMarket.
- Complexity of Policies: There have been complaints about the clarity of policy details, with some users feeling that important information was not adequately highlighted.
- Limited Specialist Options: While they compare policies for pre-existing conditions, highly specialized needs might be better served by directly approaching niche or specialist insurers who may not be featured prominently, or at all.
- Generic Advice: The information and guides provided are general; the platform cannot offer personalized advice tailored to your specific pet’s unique health situation or your financial circumstances beyond the quotes generated.
Money SuperMarket Pet Insurance Reviews
Based on real customers Money SuperMarket pet insurance feedback found across various platforms, Money SuperMarket’s pet insurance comparison service is generally well-reviewed. Customer reviews indicate that Money SuperMarket provides a user-friendly, efficient, and helpful service for comparing pet insurance quotes from a wide range of providers, often enabling users to find competitive prices and suitable cover levels. Reviews specifically for their pet insurance comparison service on Feefo show a high average score (e.g., 4.8/5). They has won “Feefo Platinum Trusted Service Award,” indicating consistently high customer experience ratings on that platform. Trustpilot data cited by competitors also indicates a high percentage of 5-star reviews for Money SuperMarket pet insurance overall. Smart Money People aggregates show an overall “Excellent” rating for Money SuperMarket’s product comparisons.
Common Positive reviews:
- Ease of Use: Many reviewers find the website straightforward, quick, and easy to use for getting and comparing quotes.
- Speed: Users appreciate how quickly they can get results and compare options.
- Range of Choice: Customers often mention the good range of providers and policy options displayed, making comparison easier.
- Clarity: Information is generally presented clearly, helping users understand the different policies.
- Price Comparison: Reviewers frequently state that the service helped them find more affordable policies compared to their renewal quotes or quotes found elsewhere.
- Found Suitable Cover: Some users specifically mention that Money SuperMarket helped them find the level of cover they needed, sometimes better than what they found on other comparison sites.
Common Negative reviews:
- Not All Insurers Included: Like all comparison sites, Money SuperMarket doesn’t list every single pet insurer available in the UK. Some companies only sell direct.
- Focus Beyond Price: While the service makes price comparison easy, reviewers implicitly (and consumer advice sites explicitly) highlight the importance of looking beyond the price to ensure the policy details (coverage limits, exclusions, excess, claims reputation of the actual insurer) meet specific needs.
- Insurer Experience Varies: The positive reviews generally relate to the comparison experience on Money SuperMarket. The actual experience of purchasing the policy and making a claim depends on the specific insurance provider chosen after using the comparison site.
Money SuperMarket Last Positive Reviews
- Really clear on the quotes showing the difference between cover, excess and monthly payment for cat insurance.
- Really easy to find and change pet insurance saved myself loads of money each month.
- Money SuperMarket never disappoint! I get everything from pet insurance to financial advice, and they give the best deals without the hassle of having to shop around. A real one-stop shop for me!
- I was looking to renew my pet insurance with a different provider as my current policy didnt meet my needs. I had looked at different websites & nothing suited. Money SuperMarket brought up several well priced policies. To be fair i was spoiled for choice there were several that matched what i wanted which after trawling other sites was a relief.
- Easy to see and compare different types of pet insurance including the various terms. Then easy to sign up and secure cover – at a competitive price.
- Having cancelled our ever increasing pet insurance for our elderly dog (having never made a claim in almost 13 years) and then him requiring a GA for emergency surgery to an eye lid laceration this week,I decided to look for accident only insurance policy. Using money supermarket to look for quotes was easy and reassuring. The process was quick and smooth and I obtained a very reasonable quote.
- Good selection of dog insurance quotes. Really pleased I’ve saved money.
- Needed to renew the insurance for our dog. Current suppliers wated to hike the premium from £254 to £450. Money Supermarket got us the same cover for a third of the proposed new premium and with a Trustpiot highy rated company
Money SuperMarket Last Negative Reviews
- Too difficult to contact you eg no phone number, stock replies not related to my complaint. Avoid.
- I was very disappointed with Money Supermarket. They openly wanted to deceive and get extra money from me. I had finished everything and payed first installment but later just after about 1 hour called me on phone and they said I had to pay an extra of almost £800 I canceled my contract with them but still charged me £35 for cancelation. I don’t recommend this company.
- every time I get a quote they want me to phone them… jog on
- I’m all for diversity and inclusivity – but, refuse to use a company that shows 6-7 characters in its advertising that cover slim females, larger females, ethnic minority females, pet owning females etc etc. But, not a single MALE? Imagine if this was the other way round, outrage would ensure. So, I feel more represented and valued by a male stuffed toy meerkat and so I bought from there instead. Simples.
- Well I’ve been searching for a good site to buy my pet insurance and money supermarket isn’t it unfortunately!!! It’s a very difficult site to use and then crashes when you finally get to book your insurance. I called them and they said it’s probably your computer 🙁
- was looking for insurance for my cat, at first I thought I had a good deal which obviously money supermarket is endorsing, only to find out when I needed to call the company it took £10 credit off my phone, money supermarket that’s there to save you money ends up costing more, what the companies reply was that it’s up to me to have bundles from the phone company so it’s free, why the bloody hell should I have to have a bundle when I rarely even lift my mobile phone, having a bundle would again cost me more money as they only last a month, £10 credit lasts me 6 months, all endorsed by money supermarket
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