United of Omaha Life Insurance Reviews, Pros and Cons

United of Omaha Life Insurance Company is a subsidiary of Mutual of Omaha, which has been in business since 1909 and is a financially stable company with an A+ rating from A.M. Best. United of Omaha Life Insurance reviews show that this Company has garnered positive reviews from policyholders, but their premiums might be slightly higher compared to some competitors. Continue to see full review of policies, claim process, premium rates, pros&cons, and real customers’ positive and negative reviews.

United of Omaha Life Insurance Company offers a wide range of life insurance, fixed annuities, and other insurance and financial services products. According to Consumer Advocate, The company has an overall rating of 4.4 out of 5 based on customer reviews. If you are looking for a life insurance policy, United of Omaha Company is a good option to consider.

United of Omaha whole life insurance review

To make an informed decision about whether United of Omaha’s whole life insurance is right for you, it’s important to understand its features and considerations. Keep in mind that selecting the appropriate life insurance policy is critical for ensuring financial protection and peace of mind for both you and your loved ones.

United of Omaha’s Guaranteed Whole Life Insurance offers guaranteed coverage without required medical exams or health questions. Also United of Omaha offers several whole life insurance options, each with unique features and benefits. Here’s a breakdown to help you understand their whole life insurance offerings:

Types of Whole Life Insurance

  • Guaranteed Whole Life: Provides permanent coverage with guaranteed premiums and cash value accumulation. Available for ages 45-85 with no medical exam required.
  • Universal Life: Offers flexible premiums and death benefit adjustments along with cash value accumulation.
  • Indexed Universal Life: Premiums and cash value growth are linked to a stock market index for potentially higher returns than traditional universal life.
  • Single Premium Whole Life: One lump-sum payment secures permanent coverage and lifetime growth of your cash value.

Benefits of United of Omaha Whole Life

  • Permanent Coverage: Unlike term life, whole life insurance protects you for your entire life, providing peace of mind for your loved ones.
  • Guaranteed Death Benefit: Your beneficiaries receive a guaranteed sum upon your death, regardless of when it occurs.
  • Cash Value Accumulation: Your policy builds cash value over time, which you can access through loans or withdrawals (subject to policy terms).
  • Tax Advantages: Cash value growth and death benefits may be tax-free, depending on how you use the funds.
  • Financial Stability: United of Omaha boasts a strong financial rating, ensuring its ability to fulfill policy obligations.

Things to Consider

  • Higher Premiums: Compared to term life, whole life premiums are generally higher due to the permanent coverage and cash value accumulation features.
  • Limited Flexibility: Policy terms are often less flexible than with term or universal life.
  • Limited Death Benefit Growth: Guaranteed death benefits typically grow at a fixed rate, which may not match inflation or investment returns.
  • Cash Value Access Fees: Loans or withdrawals from the cash value may incur fees or reduce death benefit amounts.

Is United of Omaha the same as Mutual of Omaha?

United of Omaha Life Insurance Company Reviews
United of Omaha Life Insurance Review

United of Omaha is not the same company as Mutual of Omaha, but they are related. It is a subsidiary of Mutual of Omaha Insurance Company. Both companies offer different types of life insurance policies and operate independently. Here’s a breakdown of their connection:

Mutual of Omaha

  • Established in 1925, Mutual of Omaha is the original company, known for its iconic Wild Kingdom television series and diverse insurance products.
  • It’s a mutual insurance company, owned by its policyholders, not shareholders.
  • It offers a wide range of insurance products, including life insurance, Medicare supplements, property and casualty insurance, and more.

United of Omaha Life Insurance Company

  • Founded in 1981, United of Omaha is a subsidiary of Mutual of Omaha, focusing primarily on individual life and annuity products.
  • It leverages Mutual of Omaha’s financial strength and resources to offer competitive rates and a variety of options, including term, whole, and universal life insurance.
  • Although separate entities, United of Omaha shares some branding elements with Mutual of Omaha and benefits from its established reputation and customer base.

United of Omaha life insurance claims

If you need to file a life insurance claim with United of Omaha Life Insurance Company, you can do so by visiting their website at. You can also call them at 888-493-6902 for assistance with filing your claim. If you are looking for information on how to file an accident claim with United of Omaha Life Insurance Company, you can download the claim form from their website, fill it out, and submit it via mail, email or fax.

United of Omaha’s claims experience seems to vary depending on individual cases. While positive reviews highlight promptness, helpfulness, and fair settlements, negative experiences point to potential delays, communication issues, and disputed settlements. Let’s delve deeper into both sides of the story:

Positive United of Omaha life insurance reviews for claims:

  • Quick response: Some reviewers commend the prompt initial contact from adjusters and appreciate the proactive approach to claim assessment.
  • Helpful guidance: Customers mention receiving knowledgeable and supportive guidance from adjusters throughout the claims process, easing the emotional burden.
  • Fair settlements: Several reviews acknowledge receiving settlements they consider fair and satisfactory, highlighting trust in the company’s evaluation.
  • Professionalism: Customers describe adjusters as professional and respectful, creating a positive experience during a challenging time.
United of Omaha Life Insurance Review Claim pros and cons
United of Omaha Life Insurance Claim Reviews

Negative United of Omaha life insurance reviews for claims:

  • Delays: Certain reviews mention significant delays in claim processing, causing stress and uncertainty for policyholders.
  • Communication breakdowns: Some customers report difficulties reaching adjusters, receiving inconsistent information, or experiencing communication lapses.
  • Settlement disputes: A few negative reviews express dissatisfaction with the offered settlement amount, feeling they unfairly penalized or offered inadequate compensation.
  • Bureaucratic hurdles: Certain cases encounter administrative challenges and documentation requirements, perceived as cumbersome or unnecessary.

Is United of Omaha Life Insurance a good company Choice

Who Should Consider it:

  • Individuals and families seeking affordable term life insurance with competitive rates.
  • People looking for no-exam life insurance options.
  • Those who value strong financial stability and customer service.
  • Individuals are comfortable with a less customizable policy approach.

Who Might Want to Consider Other Options:

  • Individuals requiring highly customized policies with specific riders or coverage preferences.
  • Residents of states where United of Omaha is not available.
  • Those requiring the most up-to-date website navigation with a simplified information display.

Pros and Cons of United of Omaha Life Insurance


  • According to Consumer Advocate, United of Omaha Life Insurance Company has an overall rating of 4.4 out of 5 based on customer reviews.
  • Best Life Rates notes that United of Omaha Life Insurance Company has garnered positive reviews from policyholders.
  • Affordable Rates: United of Omaha is known for its competitive rates, especially for term life insurance policies. This can be a significant benefit for budget-conscious individuals looking for reliable life insurance coverage.
  • Wide Variety of Products: They offer a diverse range of options, including term, whole, universal, and guaranteed issue life insurance. This caters to various needs and preferences, allowing you to find a policy that suits your financial goals and risk tolerance.
  • No-Exam Life Insurance: They provide several no-exam options, making it easier and faster to get coverage if you have health concerns or prefer a simplified application process.
  • Strong Financial Standing: United of Omaha boasts a strong financial rating from A.M. Best, indicating their financial stability and ability to fulfill their policy obligations.
  • Excellent Customer Service: Their customer service team consistently receives positive feedback for their responsiveness, helpfulness, and professionalism.


  • Limited Policy Customization: Compared to some competitors, United of Omaha’s policies may offer less flexibility in terms of riders and customization options.
  • Potential Coverage Exclusion: Some older policies may have exclusion clauses for certain causes of death. Carefully review the specific policy details before purchasing.
  • Limited Distribution: United of Omaha life insurance is not available in all states, so confirm their availability in your region before exploring further.
  • Website Navigation: Their website can be complex and overwhelming for users unfamiliar with insurance terminology.
  • High premiums: United of Omaha Life Insurance Company’s premiums might be slightly higher compared to some competitors.

Lemonade Life Insurance Pros and Cons

Customer reviews

Real Customer Reviews of United of Omaha Life Insurance Pros and Cons
Real Customer Reviews of United of Omaha

Positive United of Omaha reviews

  • United of Omaha Life Insurance were a great company. I was with them for about 3 years when my husband passed away, they sent me a check right away. However, I don’t know what we would have done without it. Thank you United of Omaha.
  • My dad recently passed away and I was absolutely dreading filing the claim for his life insurance policy. Saying it out loud is difficult since it’s still so fresh. About 3 weeks after he passed, I called United of Omaha Life Insurance Company to report the claim and ask what they needed from me to file the claim. They said they only needed to verify his passing and asked who was handling the funeral service. I explained that we have a memorial for him and that he had actually donated his body to science. I suggested they contact the donation center to verify his death. The rep put me on hold, called the donation program and verified his passing. The check was cut and mailed the very next day. I thanked the rep for making a difficult call / process so easy and for being flexible in the death verification process.
  • I have their guaranteed whole life. Good policy, great rate. I like the fact that I can manage my policy online. For example, you can update beneficiaries if things change in your life. They also have auto-pay, which is very convenient. If you call in, you can pick the day of the month too. Over time, it might even have some cash value. I think, but I’m not sure.
  • fast painless Process during a stressful time they responded immediately kept in correspondence they didn’t need mail in proof of anything photo uploads were good enough and they mailed the check immediately. I was so thankful.
  • This is the best Life Insurance Company I have ever had to deal with. When our loved one passed, this Company paid within 2 weeks of his death. No hoops to jump through, and no excuses not to pay the Death Benefit. I give this Company an A+.

Positive United of Omaha Life Insurance reviews part 2

  • Their cancer policies are great. Easy to file claim, no claim forms, just call and give info to agent. The agent will verify office visits, surgery, etc. then you will receive a check in the mail. Good customer service. Reasonable cost for coverage.
  • I am so proud to say that y’all have the friendliest employees and each month they are nice enough to take time and let me make payment by phone. Whatever you’re doing that makes it so pleasant to talk to one of your agents what you are doing to give great service like you all are doing!
  • Excellent customer service. Very few problems since >’ve been on their Medicare Supplemental Insurance Plan G. Use any doctor who accepts Medicare. I’ve had zero out of pocket expenses beyond premium & part B deductible.
  • After almost 30 years in the health and life business, I just wanted to say thanks. I have dealt with several Omaha companies throughout the years and it a pleasure doing business with you. Keep up the good work!
  • Love the Whole Life Insurance preference to choose from. Love how easy it is to get started and I like how easy it is to pay the bill online every 3 months.
  • Mom passed away & I contacted them and had a check within a few days , people that took my call told me first off they were very professional . Thank you United of Omaha Life Insurance.
  • I’ve had life insurance with them for over 20 years with no issues.
  • Policies are reasonably priced with the most coverage, beats the competitors by far.
  • Gave me more then I needed and that is always a plus in my book.

Next Insurance Reviews

United of Omaha Life Insurance Negative reviews

  • I cancelled two policies I had with United of Omaha–a Mutual of Omaha subsidiary. They need, at least, TWO full working days to process a payment. If you increase the face value of your policy this pathetic company will quote upwards of THREE “due dates” within the space of two weeks. The result is a customer does not know, from one day to the next, whether their policy has been DEactivated or REactivated.
  • For one of the three “due dates” They give me (by mail) LESS than a one week advance notice to submit a $480.00 payment. Even though I sent my payment by overnight delivery, and said the payment was delivered prior to the “due date,”. The possibly arrogant staff at United of Omaha “sat” on this payment for two full working days. Thus my policy was placed in “deactivated” status. This same policy was REactivated when United of Omaha was “inspired” to post my payment. With the removal of my business (policy cancellations) United of Omaha will need to find someone else to “play games” with.
  • My son’s father had a life insurance policy with his employer West Side Transport. The policy was with United of Omaha Life Insurance Company, owned and operated by Mutual of Omaha. My son’s father passed suddenly. We were told at the funeral home the policy was worth 181,000 dollars and was good. A paper from United of Omaha Life faxed to the funeral home. After a few days we were notified that the policy was no good. That there had been a mix up between the employer and the insurance company even though the premiums were being take out of his check each pay.
  • This company works with brokers that, tells you I’m looking to see if you approved, and takes your money even before you say ok or choose a plan, an United of Omaha takes 30 days to reimburse you.
  • Premiums higher than a Jamaican pilot.

United of Omaha Life Insurance Negative reviews part 2

  • I was in the hospital for 10 weeks, just long enough for them to not return what I had paid in…you have to have the policy 2 years before they will pay out the whole policy or they will only hive back what you paid in. Expensive on a retired limited income. Consumer beware!! Insurance companies always have a loophole to benefit themselves.
  • We never gave authorization for any auto withdrawal to get life insurance. Cancelled the policy 45 days ago and still haven’t gotten a refund.
  • This is the most crooked and confusing insurance company I’ve ever witnessed. They are accepting money on a policy they closed. Not one representative has reached out to me or even reinstated the policy. Either reinstate the policy or give me my money back but you can’t have both!!
  • Crooks. Have. 10k policy has been paid as of 6/19 more than half. Will be paid in full 18 years I’m 36 they claim it will not mature until I’m 95. Y’all do the math.
  • Horrible company what they pull. I had a policy for my daughter since she was 4. For 28 years I paid faithfully. I just realized I had not gotten a bill for a while. Did some research and found I never received one. Just like that. No bills, no cancellation notice, nothing. They ripped me off for all the years I paid. What did they do to cancel everyone’s policies because of COVID secretly? What a horrible thing to do. Disgraceful company. Will never do business with you again. Shame shame.
  • Will continue the collection of premium, even after cancellation. Didn’t refund me after I brought to my attention… Bad business!!

United of Omaha Life Insurance Company phone number and login

The phone number of United of Omaha Life Insurance Co. is (402) 342-7600. You can contact them during business hours from Monday to Friday, 8:00 AM to 5:00 PM. If you need to contact United of Omaha Life Insurance Co. customer service, you can call them at 800-775-6000. Their automated phone system is available 24/7 to help you with your queries.

If you’re not an individual policy owner or acting on behalf of one, you can visit the following link to find contact information for other audiences including new customers looking to purchase a policy, individuals insured through their employer, employers, providers, organizations, and sales professionals. If you prefer to contact them online, you can visit their website at mutualofomaha.com and select the topic that best matches your query.

United of Omaha Life Insurance offers two potential login portals depending on your needs:

1- United of Omaha Policyholder Account Login:

If you have a life insurance policy with United of Omaha, Visit their “Online Account Access” page: https://accounts.mutualofomaha.com/
Enter your policy number and password. You can then manage your policy details, view statements, and make payments online.

2- United of Omaha Life Insurance Agent Portal:

If you are a United of Omaha Life Insurance agent, Visit their “Agent Portal” login page: https://accounts.mutualofomaha.com/
Enter your agent ID and password. You can then access tools and resources for managing your clients’ policies, submitting applications, and tracking sales performance.

Overall review

United of Omaha Life Insurance is a reliable choice for people and families who looking for reasonably priced life insurance coverage with a wide range of products and strong financial support. Although their policy customization and website navigation might require some improvement, their competitive rates, no-exam choices, and outstanding customer service continue to be important advantages. For more information about United of Omaha Life Insurance Company, please visit their website.